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Giving EKO support temporary access

Let the EKO team make one change you asked for, inside a short, time-limited window.

  1. In Settings, open Support access. Support access
  2. Write what you would like changed, for example which booking needs moving.
  3. Choose how long the window should last, then confirm.
  4. Read the code shown on screen to the person helping you. It is shown once.
  5. EKO can only touch day-to-day data like bookings, clients, services and hours. Payouts, billing and your plan are always off limits, and you get an email listing every change.