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The AI phone agent and what it costs

Let an AI receptionist answer your shop phone, and see how its free trial minutes and add-on pricing work.

  1. Open Phone agent in Settings and turn it on. EKO builds the agent from your services, hours and booking rules. Phone agent
  2. During your free trial, before you add a card, the phone agent includes free minutes, covered by EKO. The Phone agent card shows how many you have used. Subscribing ends the free minutes.
  3. Once you subscribe, or when the trial ends, the shop owner turns on the Phone agent add-on on Plan and billing. It is billed per minute of call time, plus a monthly amount for the agent's own phone number, on your next plan invoice. Plan and billing
  4. If the add-on is off, or a trial shop has used its free minutes, the agent tells callers to call the shop directly and can still take a message. The owner gets one email a day explaining how to fix it.

Managers can set up the agent, but only the owner can turn the paid add-on on or off.